Submit a Ticket

If you need help and support, want to request a refund or want to contact us for any other reason, please complete the form below to submit a support ticket. Please bear in mind that we are based in Australia and we work normal office hours, and we get pretty busy so it may take a day or two for us to get back to you. The reason we use a Ticketing system though, is so that we keep track of everything and make sure nothing gets forgotten.

For Club Soda members, we maintain a full history of their support tickets. If you are a member, we suggest that you login before you submit a ticket and if you are not yet a member, you might want to join now.